™
Inquiry
A patient writes to your clinic’s chat in any of the 29 supported languages — at any hour.
AI SOFTWARE FOR CLINICS
Your Clinic.Multilingual Answers.Your Channels.
An AI assistant that answers enquiries in 29 languages on your clinic’s own website and WhatsApp.
01HOW IT WORKS
How NavMedIQ™ responds to enquiries
Four steps from a first message to a human coordinator — the same route, every time.
Understand
NavMedIQ asks the few things a coordinator would: procedure, timing, budget and country. It never diagnoses.
Inform & schedule
The assistant explains your services and estimated price ranges. Free slots from your calendar are offered in the patient's language.
Coordinator handoff
A complete summary reaches your coordinator by email, Telegram or WhatsApp. A person takes it from here.
02FOR CLINICS
Every enquiry answered. Every handoff human.
NavMedIQ takes the first conversation off your team's desk and hands over only what is ready for a person — with the context a coordinator needs.
See the sample clinic →Always on, in the patient's language.
29 languages, including all 24 official EU languages plus Turkish, Russian, Ukrainian, Norwegian and Arabic. Language is detected from the first message; Arabic uses a right-to-left layout.
Leads that arrive ready.
Every conversation reaches you with procedure, timing, budget, country and a readiness score — not a raw transcript.
Privacy by design.
Contact details are masked in logs, health records are never requested in chat, retention is configurable and any record can be erased on request.
A person always takes over.
Medical questions, complaints, emergencies and anyone who asks for a human go straight to your coordinator, with the reason attached.
03SAFETY & ETHICS
An assistant that knows what it is not.
No diagnosis.
NavMedIQ never interprets symptoms or recommends treatment. Clinical questions are passed to a doctor.
Transparent price ranges.
Prices are shown as estimated ranges. The final plan follows a consultation with your team.
Always honest about being AI.
The first message says so, in the patient's language, and links to the privacy notice.
Emergency first.
Emergency wording in any language is routed to emergency guidance and to your coordinator immediately.
ANSWER — COORDINATE — SUPPORT
04NAVMEDIQ CONSOLE
Your coordinators' morning, on one screen.
Leads ranked by readiness, handoffs with the reason and next step, a live appointment calendar and one-click erasure for data-protection requests.
Open the console →console.navmediq
Sample data05SAMPLE CLINIC
Try it on a real clinic profile.
Demo İstanbul Klinik is fictional and configured exactly the way yours would be. Open the assistant and ask it anything a patient would.
TREATMENTS & INDICATIVE RANGES
Ranges are estimates shown to patients. The final plan follows a consultation.
DOCTORS
Dr. Demo Deniz
Plastik cerrahi
EN · TR · ARDr. Demo Ece
Diş ve danışma
EN · DE · TR06QUESTIONS
Straight answers.
Is NavMedIQ a travel agency?
No. NavMedIQ provides AI assistant software for a clinic’s own website and WhatsApp. It answers enquiries and hands conversations to the clinic’s coordinator.
Does the assistant give medical advice?
Never. It cannot diagnose or recommend treatment. Clinical questions are handed to a doctor or coordinator.
Which languages does it speak?
29 languages, including all 24 official EU languages plus Turkish, Russian, Ukrainian, Norwegian and Arabic. Language is detected from the first message; Arabic uses a right-to-left layout.
How is patient data handled?
NavMedIQ is designed around KVKK and GDPR principles: data minimisation, masked logs, configurable retention and deletion on request. Health records are never requested in chat. Read the privacy notice. Privacy notice
How does a handoff reach us?
By email, Telegram or WhatsApp, as you configure it, with the reason, a summary of what the patient said and a suggested next step.
Can we edit prices, doctors and hours ourselves?
Yes. Services, price ranges, doctors, working hours and notification channels are edited in the Console, with no code.
FROM DEMO İSTANBUL KLINIK
How long should I stay in Istanbul after a hair transplant?
For travel planning only, allow 3–5 days in Istanbul for a hair transplant visit; your doctor assesses your individual schedule. This is not a recovery estimate.
Is there an airport transfer?
The coordinator can arrange airport transfer and confirm availability and package coverage.
Does the doctor speak Arabic?
Dr. Demo Deniz speaks Arabic, English and Turkish. The coordinator can arrange an interpreter and confirm availability.
Ready to see it on your clinic?
A 30-minute walkthrough with the team behind NavMedIQ.